FAQs
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Please allow 3-5 days for shipping. In most cases jewelry will be shipped the same day the order is placed. Orders with gemstones may require an extra 1-2 days for setting. Please email us at info@andrewgordonjewelry.net if you need your jewelry for a certain date.
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You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. Email net for return address.
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Yes! Please contact us at rory@andrewgordonjewelry.net and tell us about your retail location.
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We use post consumer recycled metals in all of our jewelry. All of our gems are ethically sourced from reputable gem dealers.